Before choosing a course or applying for a role, understand which work you want to do and the authorisation it requires. Training, registration and experience are related, but they are not interchangeable.
Understand the entry pathway
NSW has an assistant agent certificate of registration pathway for people entering strata management. The NSW Government assistant agent page sets out eligibility, qualifications, supervision and restrictions.
Start there before paying for training. Check the strata category specifically and ask the provider to explain how the course meets the current requirements. Completing a course does not itself mean your application for registration has been approved.
Choose a role with useful supervision
Your first employer should be able to explain who supervises your work, which tasks you will handle and how you will learn the business’s processes. A clear learning arrangement is more useful than a promise that you will pick things up as you go.
Ask how meetings, records, contractor coordination and committee communication are introduced. Also ask how questions are escalated when your supervisor is unavailable. You need a way to learn without being left to guess.
Plan for progression
The NSW strata managing agent licence page explains class 2 and class 1 pathways, including qualification and experience requirements. Use it to plan the evidence and experience you will need rather than waiting until you want to apply.
Confirm what records your employer will help you maintain and who can verify the relevant experience. Keep your own training and authorisation details organised, and check renewal, progression and professional development obligations with the official sources.
Look beyond the course brochure
Strata work involves competing priorities, detailed records and communication with people who may disagree about what should happen next. Interest in buildings helps, but so does being comfortable with follow-up, careful writing and asking questions before making assumptions.
When comparing entry roles, discuss the actual work, office arrangements, meeting expectations, systems and support. A role with a manageable learning curve can provide a stronger start than an impressive title without guidance.
Prepare a clear application
State the qualifications you have completed, your current registration status and any relevant property or administrative experience. If an application is pending, say so. Do not describe yourself as licensed or registered before approval.
Include examples of organising work, dealing with customers and keeping accurate records. Let a prospective employer know your location, travel limits and available hours. These details help distinguish a realistic opportunity from a role that will not work in practice.
Discuss the kind of role you are looking for
Register your interest and tell us whether you are entering strata, changing property sectors or building on existing experience. Matching depends on the role, your background and the support a business can provide.
This guide concerns NSW. For work in another jurisdiction, confirm its requirements separately. The linked NSW Government pages are the authority for current eligibility and licensing rules.