One committee is manageable. A portfolio of committees needs a process. The new training requirement is a good reason to check who owns the follow-up.
What has changed?
From 1 October 2026, newly appointed and returning NSW strata committee members generally have three months from appointment to complete the required training. Someone appointed before that date does not need to complete it until their next appointment. Exemptions include two-lot schemes, NSW strata managing agents, Australian College of Strata Lawyers members and casual vacancies of less than three months.
Fair Trading describes an annual training obligation. The introductory course does not need to be repeated once completed; details of further training are due in 2027. Missing the deadline means the person automatically ceases to be a committee member. Check the official guidance for the circumstances of each appointment.
Agree the work before allocating it
Sending reminders and collecting completion records are recommended administrative practices, not separate legal requirements. Fair Trading tells managing agents to explain the scope and fees and seek express approval through the appropriate process before providing this support.
That distinction matters in a staffing brief. A new team member should know what the agency has agreed to do, which schemes are covered and who approves communications. “Keep an eye on training” leaves too much room for missed work or assumptions about authority.
Make it visible across the portfolio
Use one working register with a row for each relevant appointment. Record the scheme, appointment date, due date, agreed follow-up owner and location of completion evidence. Keep personal records inside the business’s approved systems.
Give the register a backup owner. A reminder due during annual leave should not depend on someone checking a colleague’s inbox. Review upcoming deadlines in the same weekly meeting as AGM preparation and outstanding committee decisions.
If evidence is missing, distinguish “not yet received” from “training not completed”. Escalate uncertainty to the responsible manager before changing records or issuing a notice about membership.
Match support to the actual task
An administrative backlog and a portfolio management gap need different support. Someone coordinating reminders needs clear templates, system access and supervision. Someone handling committee questions or taking responsibility for a portfolio needs the experience and authority appropriate to that work.
Strata Temp Co matches strata businesses with temporary, casual, part-time and full-time professionals. Tell us which tasks need covering and when. A defined assignment can help your existing managers keep time for the decisions that need their attention.
For managers considering a move, ask prospective employers who handles recurring administration. Register your interest confidentially and tell us what support and availability would make a role workable for you.
Official sources
NSW information checked on 23 October 2026. This article discusses staffing and administration, not advice on an individual scheme’s legal position.