Businesses

NSW strata reforms: what your team needs to update

Prepare your strata team for the latest NSW reform announcements. Separate current obligations from coming changes and plan staffing around the work.

Announcements reach owners quickly. Your team needs a consistent answer, a reliable source and time to update the way work is done.

Professionals discussing work in an office
A short implementation brief helps colleagues give consistent answers during a change.

What is in force, and what is still ahead?

The latest amendment received assent on 23 October 2026. Fair Trading confirms that changes beginning that day include penalties, clarifications to agent disclosures and broader levy payment plan rules.

Further reforms are planned for 2027, including EV charging, building manager appointment terms, two-lot governance and mixed-use building arrangements. Check the applicable commencement details before changing procedures. The two-lot annual reporting exemption already operating since 1 October 2026 is a separate change.

For a specific workflow to review now, see our levy payment plan guide. Our Section 184 records guide covers the certificate changes already operating since April.

Give the team a short change register

For each issue, record the official source, what has been confirmed, what still needs checking and the person responsible for the next update. Add the affected templates and schemes. Avoid sending a general announcement to everyone and assuming each manager will interpret it the same way.

Keep a draft response ready for owner enquiries where the position is still being checked. A clear promise to confirm the applicable rule is better than an immediate answer based on a headline. Give colleagues a named escalation contact rather than asking them to research difficult questions in isolation.

Review the work before reshuffling portfolios

A legislative update can involve template changes, record reviews, committee communications and staff briefings. Those tasks compete with meetings and ongoing maintenance. A portfolio that looked manageable last month may need short-term support while the business makes the change.

Estimate the work in tasks and available hours. Decide what can be handled through administration, what needs an experienced strata manager and what needs external professional advice. Then agree which existing commitments will move, or where additional capacity will come from.

Keep knowledge in the business

When a manager leaves during a change, include the implementation register in their handover. Record which schemes have received advice, which templates were used and which matters remain unresolved. A new colleague should not have to reconstruct the position from forwarded messages.

Strata Temp Co can help you discuss temporary cover, casual or part-time support, or a longer-term appointment. Tell us what is changing in your business and the experience you need. We focus on matching the person to the work and the time available.

For professionals, changing requirements are also a useful interview topic. Ask how an employer provides updates and protects time for learning. If you are considering a different role, register your interest without committing to a move.

Official sources

NSW information checked on 6 November 2026. This article discusses staffing and administration, not advice on an individual scheme’s legal position.

Related guidance

Prepare a portfolio handoverPlan temporary strata coverReview portfolio workload
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